Gaya APA

Michael, A. (2000). Best Impressions In Hospitality : Your Professional Image for Excellence . New York: New York : Delmar Cengange Learning, 2000.

Gaya MLA

Michael, Angie. "Best Impressions In Hospitality : Your Professional Image for Excellence". New York: New York : Delmar Cengange Learning, 2000, 2000. Text.