Gaya APA

Guffey, M, E., Patricia, I, R, K, I, R. (2006). Business communication: process & product 1 = komunikasi bisnis: proses & produk . Jakarta: Jakarta: Salemba Empat, 2006.

Gaya MLA

Guffey, Mary, Ellen., Patricia, I., Rhodes,, Kathleen, II., Rogin,. "Business communication: process & product 1 = komunikasi bisnis: proses & produk". Jakarta: Jakarta: Salemba Empat, 2006, 2006. Text.